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SHIPPING, RETURNS, TERMS & CONDITIONS

Thanks for supporting my small business.

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SHIPPING

I use Royal Mail as I am based in the UK and I send via 2nd class standard delivery. If you need something urgently, please contact me prior to purchasing the item and I'll see if I can dispatch 1st Class.

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Shipping within the UK : 3-5 working days

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Shipping to rest of the world: Please contact me in order to have orders sent internationally. Due to new EU rules, I have removed this option from my website but can offer separately. I send international items tracked and can provide you with a tracking number. Please allow at least 14 working days for delivery. If the order is being shipped overseas, there is a chance that it can be kept at customs and be subject to additional import charges/taxes dependent on your country. Please note that I am not liable for these additional charges, you as the customer are. These are possible issues with all packages coming out of the UK, not just mine.

 

REFUNDS & REPLACEMENTS

If you would like a refund, please contact me. Prior to refunds, the item/s must be sent back to the return address, and be in good condition with the original packaging. 

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In the event that goods are damaged in transit, please take pictures of the damage and email me within 24 hours of delivery.

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